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Technical Support – ‘The Tech Centre’

ECEFast has been a supplier of industrial instrumentation and a provider of technical solutions for over eighty years and over that time the Technical Centre has been providing technical supports to our customers and our Sales Team. 

We provide:

  • Technical support for products both before and after sale
  • Warranty and non-warranty repairs and Supplier liaison on these functions
  • Pre-configuration of products to suit particular applications
  • Matching of instruments with sensors when both are purchased together.
  • Ongoing maintenance programs for food industry – see below
  • Manufacture of ECEFast electronic products such as Platypus, ECECal50250 and Gecko control boxes
  • Manufacture of control boxes and panels for ECEFast Systems projects
  • Testing of software and hardware for new products
  • On site installation and repairs 

Food Safety Program

Australia’s leading fast food chain Food Safety program – includes a kit rotation program and regular certification, repair and part replacement of their temperature instrumentation. The Technical Centre provides the service and kit certification as well as tracking the status and scheduling of the program.

While this service has conditions with respect to the program size and products, it shows the comprehensive ability of the company to meet special customer needs. 

ECEFast supports the Australian Apprenticeship Program and has employed apprentices and trained and developed their talent for more than 30 years.

The Technical Centre employs  5 highly skilled staff to assist out customers.